The Vision Behind CPCG
When you hire CPCG, you gain access to industry experts with real-world experience in pharmacies, HME, medical practices, labs, and surgical centers, ensuring top-quality service.
Founders
CPCG was founded by a team with extensive experience in North American healthcare businesses, giving us the insight to effectively support healthcare clients.
Why Founded
CPCG was created to address labor shortages through strategic offshoring, helping onshore staff focus on higher-value tasks. Key reasons:
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Businesses are burdened more by simple, repetitive tasks than complex ones.
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CPCG removes monotonous functions from onshore staff.
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Onshore staff can focus on their true, higher-value roles.
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Strategic offshoring boosts efficiency, scalability, and growth.
Problem Areas Addressed
CPCG provides remote support to reduce costs, ease labor shortages, and improve efficiency so businesses can focus on high-value work.
Inbound/Outbound Communication
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Copay collections.
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Prior Authorizations.
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Appointment Setting.
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After hour calls.
Document Management and Data Entry
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Benefits verification.
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Data Entry.
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Demographic management.
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Referral management.
Revenue Cycle Management
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Charge Entry, Remittance Advice, QBO-trained accounting department, Bill Payments, Account Reconciliation.
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Denial Management.
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Custom Dashboards, Drill-down Analytical Abilities, Decision-ready Analyses.
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Designed for the unique needs of a client.
Front Office Management
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OCSR (On Screen Customer Service Representative).
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Account Receivables.
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Account Payables and Bookkeeping.
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Analytical Technology Development.
Our Mission & Commitment
Our mission is to support healthcare providers with scalable, compliant solutions that improve patient experience, streamline operations, and drive long-term profitability.
Empower Your Workforce with CPCG’s Elite Talent — Spearhead of Innovation
Partnering with CPCG’s offshore resources gives clients access to elite human capital powered by cutting-edge science and technology.
Our Elite Teams
A team of experts driving innovation, excellence, and seamless solutions to help your business thrive.
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Software & Network Engineers Building robust digital solutions with reliable infrastructure.
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Agile & ISO Leadership Scrum Masters and ISO-Certified Managers ensuring smart, quality delivery.
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Process Optimization Experts Six Sigma Experts driving efficiency and peak performance.
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Applied Mathematicians Solving complex challenges through advanced analytics.
Our Frameworks
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The Fragmentation Rule Smart division strategies designed to maximize efficiency and performance.
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SPG Model Aligning your workforce strategically to drive optimal results.
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RCI Model Balancing cost, flexibility, and client engagement for sustainable growth.
At CPCG, we don’t just optimize your workforce—we transform it completely. By leveraging our innovative frameworks and strategic solutions, we empower organizations to unlock their full potential, enhance productivity, streamline operations, and achieve new heights of success, setting your business apart in today’s competitive world.
