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Unlock Business Transformation Through Offshoring Services: We're Your Extended Team

Services starting at $1,090 representative/mo

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Our Services

At the Collaborative Patient Care Group (CPCG), we specialize in elevating the operational and financial health of your organization. Our approach integrates offshoring services with our deep healthcare expertise to boost operational efficiency and agility. Utilizing advanced data analytics, we open up new avenues for revenue growth, complemented by our cutting-edge services. Our team skillfully integrates these strategies into your existing processes, ensuring smooth continuity and paving the way for sustainable growth. With CPCG, your organization is poised to thrive in the dynamic healthcare landscape.

Patient

Engagement

CPCG Enhances Patient Care and Expertly Manages High Volume Environments

Operational

Optimization

CPCG simplifies and streamlines your administrative processes for more efficient operations

Revenue Acceleration

 

CPCG data analytics

and services drive new revenue streams

Our People

The CPCG difference. Discover how our collaborative approach sets us apart, ensuring your success

Meet Kash

On-Screen Customer Service Representative

Kash, a dynamic bilingual on-screen customer service representative, is a valuable asset to any medical provider's business. Fluent in English and Spanish, she ensures every patient feels welcomed and understood, regardless of their language preference. Her expertise in guiding patients through the complexities of prescription processing and medical equipment selection not only enhances customer satisfaction but also streamlines your operations. With Kash's empathetic approach and clear communication, your business can significantly reduce misunderstandings and improve the overall customer experience. 

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Virtual
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Contact us today to learn how we can transform your healthcare business.

2,750

Average number of DME orders that a CPCG representative can process in one month 

<30

Patient calls managed within a 30-second wait time, ensuring prompt and efficient service

$265K

Revenue uplift within three months by proactively rectifying prescriptions

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